Terms of Business

All the products on this site are produced in small batches, while every effort is made to keep items in stock this is not always possible. Goods can be ordered in two ways from this site:

Delivery for pre-paid items is usually within 28 day, but please bear in mind that there can be delays in obtaining goods from my suppliers.

Other items are still in development and only have a “Deposit” button. Production will go ahead once there is sufficient support for them. The number of advance orders needed for the project to progress would be of the order of 15-20 for locos and coaches, 6-10 for loco frames and 20-30 for resin wagons. The number of advance orders will give an indication of the order in which project are likely to be progressed.

Goods ordered with a deposit will be sent out with an invoice for the outstanding amount. This should be paid within 14 days.

Customer’s deposits will be discounted against the next invoice sent to that customer.

Outstanding orders can be cancelled after a reasonable time. Any deposit from that order will be refunded. A working email address is essential for the refund.

Postage

Postage for UK in-stock orders is by order value:

Up to £24.99 – £2.00

£25.00 to £49.99 – £3.00

£50.00 to £99.99 – £4.00

£100 and over – post free.

Postage for pre-orders is by package at the above rates.

Postage for all overseas orders is at cost.