Terms of Business

Valid from 2019-02-21

All the products on this site are produced in small batches, while some stock is kept for sales at shows, most are made to order.

The ordering procedure is as follows:

Products can be ordered by clicking on the ‘Add to Cart’ button. Clicking on the ‘View Cart’ button will open the PayPal checkout page. Each item will be listed with a £1.00 non-refundable, but transferable, deposit. These can be paid for either with a PayPal account or a credit/debit card.

The deposit will be taken as a token of interest and any accrued credit from deposits will be discounted against the customer’s next invoice.

An acknowledgement will be sent when the order is entered into our system.

When the order becomes ready for posting a Paypal invoice will be sent with any accrued deposit deducted and postage added. While we would prefer payment by PayPal, bank details will be provided on the invoice for those who would prefer to us BACS payments.

Orders will not normally be sent until full payment has been made. If payment is not made within 30 days the order will be deemed cancelled.

We aim to send out most orders within 28 days, but please bear in mind that there can be delays in obtaining goods from my suppliers.

Postage

Postage for all orders will be postal cost + 5% for packaging.

Returns Policy

If you are not satisfied with your purchase, please let us know within a reasonable time, i.e. 14 days from the payment date for UK orders or 30 days if you are overseas. Some components are known to be fragile and can be replace or updates substituted.

You can return a product for up to 30 days from the date you purchased it.

Any product you return must be in the same condition you received it and in the original packaging.